Server Staff Handbook 🛡️
Welcome to the Eden Apis Server Staff Handbook! This guide will help you understand your role, responsibilities, and the essential tools you'll use as server staff.
Start with the Onboarding Guide for a quick first-day checklist, then focus on the three key areas below.
🎯 Essential Areas to Focus On
These are the most important sections every server staff member should know:
📗Server Channels
Understand where to:
- Report issues and verification tickets
- Discuss moderation actions
- Access logs and important information
✅Verification Process
Learn how to:
- Handle member verifications
- Review ID requirements
- Complete verification tickets
🤖Hephia Commands
Master the essential:
- Member information (
/info) - Moderation commands
- Server utilities
📚 Additional Resources
Once you've mastered the essentials above, explore these additional areas:
- Server Rules - Understand the server's rules and enforcement
- Chat Moderation - Handle chat-related issues
- Server Rule Violations - Process violations and reports
- Ban Votes - Understand the ban vote process
- Staff Talk Tickets - Manage member communication tickets
As server staff, you represent the community. Maintain professionalism in all interactions and uphold the server's values both publicly and privately. Your actions reflect on the entire team.
🗃️ Staff Onboarding
2 items
📄️ Server Staff Channels
Once your application to be part of the server staff has been accepted, you will receive the necessary role(s), granting you access to server-specific channels.
📄️ Server Rules
The above rules can change at any time and apply for all other rule sections.
📄️ Hephia V1.2 Info71 and Commands
Hephia V1.2 uses slash commands! The old >old command system is no longer available. All commands must now be used as slash commands (e.g., /info instead of >old).
🗃️ Verification Process
4 items
🗃️ Chat Moderation
2 items
📄️ Server Rule Violations
When a member breaks a server rule, follow these steps to ensure proper handling and documentation.
🗃️ Moderators Only
4 items
🗃️ Ban Procedures
3 items